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The goods will then leave our central hub and will be sent on its way to you via Royal Mail\\u00a0 48 hour tracked. If you\\u2019re not in to receive your hair mail the post workers are under guidance to leave a \\u2018While You Were Out\\u2019 card. You then can have the option of collecting from your local sorting office or rearranging a delivery.\\u00a0<\\/p><p>Please ensure the delivery address is correct as any undelivered, returned orders will incur an extra postage cost for re-delivery.<\\/p><p>You will be emailed\\u00a0within two working days of your order with an expected dispatch date.<\\/p><p>If your item is not in stock, we will back order it for you with an option to cancel your order if you would rather not wait.<\\/p><p>Although we cannot guarantee timed deliveries, we will always do our best if there is something you need, urgently - There may be a small extra charge to cover this service.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"052fe28\",\"elType\":\"widget\",\"settings\":{\"title\":\"LW Europe and International Delivery\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"e5a8365\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We send our wonderful customers from within Europe, their packages via the\\u00a0<strong>Royal Mail International Signed For<\\/strong>. This service will require a signature on delivery. The cost of this service is <strong>\\u00a311.95<\\/strong>. Royal Mail state that this service can take between three and fourteen working days, from the date of despatch. Please be aware that this is not a trackable service outside the UK.<\\/p><p>We send our extraordinary customers from America and the rest of the world, their packages via the<strong>\\u00a0Royal Mail International Signed For<\\/strong>. This service will require a signature on delivery. The maximum weight is 2kg The cost of this service is <strong>\\u00a319.95<\\/strong>. Royal Mail state that this service can take between five and fourteen working days.<\\/p><p>Please be aware that this is not a trackable service outside the UK. Please check if there are any custom charges to be paid for your country of destination. It is your responsibility to pay any custom costs incurred.<\\/p><p>Please note that our website is in UK Sterling. Please check the exchange rate at<a style=\\\"color: #d6b7b5;\\\" href=\\\"http:\\/\\/www.xe.com\\/\\\"><strong>Xe.com<\\/strong><\\/a><strong>\\u00a0<\\/strong>which will help you convert to any currency.<\\/p><p>The product price excludes Tax, Customs and Local Border Handling Charges (you will be responsible for paying these yourself within your own country).<\\/p><p>UK VAT tax is no longer charged for orders outside the UK<\\/p><p>Please ensure the delivery address is correct as any undelivered, returned orders will incur an extra postage cost for re-delivery.<\\/p><p>You will be emailed\\u00a0within two working days of your order with an expected dispatch date.<\\/p><p>If your item is not in stock, we will back order it for you with an option to cancel your order if you would rather not wait.<\\/p><p>Although we cannot guarantee timed deliveries we will do our best if this is important to you, for which there may be a small extra charge to cover this service.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"4cab7a6\",\"elType\":\"widget\",\"settings\":{\"title\":\"LW How We Package Your Purchase\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"2a5e54e\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Depending upon the size of your purchase, your order will either be sent in plain box packaging or a plain jiffy bag. There will be no mention of the company that you have purchased from (remember we are discreet). As we send our parcels tracked, we do though have to have a return address label. This will be a plain address label with no mention of Liberty WIgs. We will simply use Liberty.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"4d94d82\",\"elType\":\"widget\",\"settings\":{\"title\":\"Ooops, Where\\u2019s My Order?\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"01623d6\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>You should receive an e-mail to let you know that your order has been processed and despatched.<\\/p><p>It is rare, but on occasion, Royal Mail may not deliver your parcel, if this case arises then this is our next step. We will carry out a missing parcel claim with Royal Mail, but please remember we cannot start this process until 15 working days have passed from the date of despatch. After this time frame, we will arrange for your order to be re-processed and posted to you at no extra charge and we will then pursue the claim with Royal Mail. If, however, you wish to re-order beforehand, please place your order and this will be processed and despatched for you.<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"30\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false}],\"isInner\":false}]'),
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Liberty Wigs work under the banner name of Bow Belles Wig Specialists.<\\/p><p>Our mission is to work with and support as many clients as we can, and we pride ourselves on providing a \\u00a0good and valuable service to those in need.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"671295d\",\"elType\":\"widget\",\"settings\":{\"title\":\"NHS Wigs &Prescriptions \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b51fe28\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>You may be unsure if you are entitled to a prescription, click <a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.nhs.uk\\/nhs-services\\/help-with-health-costs\\/wigs-and-fabric-supports-on-the-nhs\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>Wigs and fabric supports on the NHS - NHS (www.nhs.uk)<\\/strong> <\\/a>to find out if you qualify:<\\/p><p>To use your prescription with us it must be made out to \\u2018Bow Belles Wigs\\u2019. If it isn\\u2019t you are able to request to use us, speak to your relevant Health Consultant for advice on how to do this.<\\/p><p>If you already are in receipt of a prescription made out to us for a wig from the NHS, we can provide you with a wig at your earliest convenience.<\\/p><p>Each trust will give you an amount you can spend in regards to your wig. Once established the amount you can spend:<\\/p><p>Have a good look on our website - take your time, have a coffee and browse at the variety of products that we stock via our website. Look out for the special deals.<\\/p><p>Once you have been wowed with our offerings of styles, colours and products, you are more than welcome to contact us at <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk <\\/strong><\\/a>or Tel:\\u00a0 <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875567092<\\/strong><\\/a> to discuss your prescription and the style you would like to redeem it against.<\\/p><p>We are available Monday - Friday from 10am until 4:00pm<\\/p><p>You will also be eligible for\\u00a0VAT Exemption<strong>. <\\/strong>Please click <a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/wp.localserverweb.com\\/liberty\\/vat-exemption\\/\\\"><strong><u>here <\\/u><\\/strong><\\/a>to access the page<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"acf1281\",\"elType\":\"widget\",\"settings\":{\"title\":\"Private Hospitals& Medical Insurance\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"},\"align\":\"center\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"7efd5c7\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>If you have Private Medical insurance, you may be entitled to an amount towards your wig. We always recommend calling your insurance provider to clarify, as\\u00a0 sometimes it is not clearly displayed on your<strong> policy Each policy will<\\/strong> give a certain amount if any. Once established or you would like to move forward with a wig:<\\/p><p>Have a good look on our website - take your time, have a coffee and browse at the variety of products that we stock via our website. Look out for the special deals.<\\/p><p>Once you have been wowed with our offerings of styles, colours and products, you are more than welcome to contact us at <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk<\\/strong><\\/a> or Tel: <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875567092<\\/strong><\\/a> to discuss your prescription and the style you would like to redeem it against.<\\/p><p>We are available Monday - Friday from 10 am until 4:00 pm<\\/p><p>You will also be eligible for\\u00a0VAT Exemption<strong>. <\\/strong>Please click <a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/wp.localserverweb.com\\/liberty\\/vat-exemption\\/\\\"><strong><u>here <\\/u><\\/strong><\\/a>to access the page<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"30\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false}],\"isInner\":false}]'),
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If it isn\\u2019t you are able to request to use us, speak to your relevant Health Consultant for advice on how to do this.<\\/p><p>If you already are in receipt of a prescription made out to us for a wig from the NHS, we can provide you with a wig at your earliest convenience.<\\/p><p>Each trust will give you an amount you can spend in regards to your wig. Once established the amount you can spend:<\\/p><p>Have a good look on our website - take your time, have a coffee and browse at the variety of products that we stock via our website. 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If you are still unsure, we would recommend that you visit a wig shop\\/salon to determine which wig is best for you before buying online.<\\/p><p>We respectfully ask that you carefully read the terms and conditions of our return policy<\\/p><p>The following items <em>cannot be returned<\\/em>: Items placed as a special order or items made for you, international orders (outside of the EU), these companies are Jon Renau, Belle Tress, Estatica Designs and eyebrows, eyelashes, and all other wig care accessories.<\\/p><p>We also have 1 UK supplier that we cannot accept returns, this company is called\\u00a0 Hair world UK Ltd<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"e2daf03\",\"elType\":\"widget\",\"settings\":{\"title\":\"EU Wig Returns For Customers Within The UK \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"c408176\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Due to custom changes after Brexit all EU returns for Gisela Mayer and\\u00a0 Ellen Wille\\u00a0 - will incura handling and \\u00a0a restocking fee.\\u00a0\\u00a0This charge is \\u00a315 per wig, including VAT, for wigs less than \\u00a3200, including \\u00a0VAT, and \\u00a330 per wig, including VAT, for wigs purchased for more than \\u00a3200, including VAT. PLEASE BE AWARE: These orders cannot be cancelled once they have been dispatched from the manufacturer\'s warehouse without incurring this fee.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fcca3f8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns For EU And International Customers \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b39b6a0\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Please note that any import fees incurred by Liberty Wigs will be deducted from your original payment. Therefore, we strongly advice all of our EU\\/International customers to be completely confident when choosing their perfect style and colour before making a purchase.<\\/p><p>You can read the link below if you would like any advice on the costs of returning to the UK<\\/p><p><a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/how-to-calculate-uk-import-duty-vat.php\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/import-duty-vat-calculator.php<\\/strong><\\/a><\\/p><p>For any orders, including accessories, that originally qualified for free postage and then followed by a return,\\u00a0 the net balance of the order becomes less than the amount that may be stipulated for free postage, therefore the current postage charge will be deducted from the refund.<\\/p><p>All of our wigs and hairpieces go through two quality control checks before dispatch.<\\/p><p>If you are not completely satisfied with your hair mail purchase, we will gladly refund you. However, we would respectfully ask you to ensure that the following conditions are met:<\\/p><p>Due to hygiene reasons and Covid 19.\\u00a0 It is now mandatory for you to wear a wig cap when trying on the wig. You can purchase wig caps on our website or alternatively you can use your own.<\\/p><p>The tags must not be tampered with or removed from any items that you are trying on.<\\/p><p>The wig or hairpiece must not have been worn, cut, styled or brushed - must be returned with all of the original packaging and neatly placed back in the box exactly how you received it. It must also be free of odors including hair spray, perfume, cigarettes, food or any other strong smell. Liberty Wigs reserves the right to reject the items if this is not adhered to.<\\/p><p>The wig or hairpiece must be returned back to Liberty Wigs within 14 days of being delivered to you. Under no circumstances will any returns be accepted after this period.<\\/p><p>We strongly advise you to send back all goods using a trackable service. We cannot be responsible for returns lost in transit.<\\/p><p>If a client repeatedly returns products, Liberty Wigs reserves the right not to supply future goods to the individual concerned.<\\/p><p>Liberty Club points will not be restored for returned orders.<\\/p><p>In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:supprot@libertywigs.co.uk\\\"><strong>supprot@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875 567092<\\/strong><\\/a> stating you name and the reason for your return<\\/p><p>Once authorised please return items to:<br \\/>Liberty Wigs, C\\/O Bow Belles, 276b New Road, Croxley Green, Rickmansworth, Hertfordshire, WD3 3HH<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"da9853e\",\"elType\":\"widget\",\"settings\":{\"title\":\"Exchanges\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"bacfc73\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We do not currently offer an exchange service, if you are not satisfied with your wig and in compliance with the above returns policy, we ask that you return your order and place a separate order for your replacement.<\\/p><p>Exchanges are not offered for returned items.<\\/p><p>Please ensure your delivery details are correct as any undelivered orders will be returned at your cost.<\\/p><p>Liberty Wigs reserve the right not to supply to customers who repeatedly return orders.<\\/p><p>We cannot refund any returns that are lost in transit.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"986b542\",\"elType\":\"widget\",\"settings\":{\"title\":\" \\nFaulty Goods\\n\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"229c310\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Under the Consumer Rights Act 2015 you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund.<\\/p><p>This right is limited to 30 days from the date you take ownership of your product. After 30 days, you will not be entitled to a full refund if your item develops a fault.<\\/p><p>Wigs are perishable products, even if they are not worn regularly. Your warranty is for 30 days, we cannot repair or replace after this time.<\\/p><p>Our products are sourced from leading wig manufacturers around the world.<br \\/>They are quality checked by the manufacturer and then by us before being dispatched to you.<\\/p><p>However, if you believe your wig or hairpiece is faulty, In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875567092<\\/strong><\\/a><\\/p><p>DO NOT return a faulty product until you have received an authorisation in advance.<\\/p><p>Wigs claimed to be faulty are forwarded to the manufacturer\\u2019s quality control manager for inspection. 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If you are still unsure, we would recommend that you visit a wig shop\\/salon to determine which wig is best for you before buying online.<\\/p><p>We respectfully ask that you carefully read the terms and conditions of our return policy<\\/p><p>The following items <em>cannot be returned<\\/em>: Items placed as a special order or items made for you, international orders (outside of the EU), these companies are Jon Renau, Belle Tress, Estatica Designs and eyebrows, eyelashes, and all other wig care accessories.<\\/p><p>We also have 1 UK supplier that we cannot accept returns, this company is called\\u00a0 Hair world UK Ltd<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"e2daf03\",\"elType\":\"widget\",\"settings\":{\"title\":\"EU Wig Returns For Customers Within The UK \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"c408176\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Due to custom changes after Brexit all EU returns for Gisela Mayer and\\u00a0 Ellen Wille\\u00a0 - will incura handling and \\u00a0a restocking fee.\\u00a0\\u00a0This charge is \\u00a315 per wig, including VAT, for wigs less than \\u00a3200, including \\u00a0VAT, and \\u00a330 per wig, including VAT, for wigs purchased for more than \\u00a3200, including VAT. PLEASE BE AWARE: These orders cannot be cancelled once they have been dispatched from the manufacturer\'s warehouse without incurring this fee.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fcca3f8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns For EU And International Customers \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b39b6a0\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Please note that any import fees incurred by Liberty Wigs will be deducted from your original payment. Therefore, we strongly advice all of our EU\\/International customers to be completely confident when choosing their perfect style and colour before making a purchase.<\\/p><p>You can read the link below if you would like any advice on the costs of returning to the UK<\\/p><p><a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/how-to-calculate-uk-import-duty-vat.php\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/import-duty-vat-calculator.php<\\/strong><\\/a><\\/p><p>For any orders, including accessories, that originally qualified for free postage and then followed by a return,\\u00a0 the net balance of the order becomes less than the amount that may be stipulated for free postage, therefore the current postage charge will be deducted from the refund.<\\/p><p>All of our wigs and hairpieces go through two quality control checks before dispatch.<\\/p><p>If you are not completely satisfied with your hair mail purchase, we will gladly refund you. However, we would respectfully ask you to ensure that the following conditions are met:<\\/p><p>Due to hygiene reasons and Covid 19.\\u00a0 It is now mandatory for you to wear a wig cap when trying on the wig. You can purchase wig caps on our website or alternatively you can use your own.<\\/p><p>The tags must not be tampered with or removed from any items that you are trying on.<\\/p><p>The wig or hairpiece must not have been worn, cut, styled or brushed - must be returned with all of the original packaging and neatly placed back in the box exactly how you received it. It must also be free of odors including hair spray, perfume, cigarettes, food or any other strong smell. Liberty Wigs reserves the right to reject the items if this is not adhered to.<\\/p><p>The wig or hairpiece must be returned back to Liberty Wigs within 14 days of being delivered to you. Under no circumstances will any returns be accepted after this period.<\\/p><p>We strongly advise you to send back all goods using a trackable service. We cannot be responsible for returns lost in transit.<\\/p><p>If a client repeatedly returns products, Liberty Wigs reserves the right not to supply future goods to the individual concerned.<\\/p><p>Liberty Club points will not be restored for returned orders.<\\/p><p>In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:supprot@libertywigs.co.uk\\\"><strong>supprot@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875 567092<\\/strong><\\/a> stating you name and the reason for your return<\\/p><p>Once authorised please return items to:<br \\/>Liberty Wigs, C\\/O Bow Belles, 276b New Road, Croxley Green, Rickmansworth, Hertfordshire, WD3 3HH<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"da9853e\",\"elType\":\"widget\",\"settings\":{\"title\":\"Exchanges\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"bacfc73\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We do not currently offer an exchange service, if you are not satisfied with your wig and in compliance with the above returns policy, we ask that you return your order and place a separate order for your replacement.<\\/p><p>Exchanges are not offered for returned items.<\\/p><p>Please ensure your delivery details are correct as any undelivered orders will be returned at your cost.<\\/p><p>Liberty Wigs reserve the right not to supply to customers who repeatedly return orders.<\\/p><p>We cannot refund any returns that are lost in transit.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"986b542\",\"elType\":\"widget\",\"settings\":{\"title\":\" \\nFaulty Goods\\n\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"229c310\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Under the Consumer Rights Act 2015 you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund.<\\/p><p>This right is limited to 30 days from the date you take ownership of your product. 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PLEASE BE AWARE: These orders cannot be cancelled once they have been dispatched from the manufacturer\'s warehouse without incurring this fee.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fcca3f8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns For EU And International Customers \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b39b6a0\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Please note that any import fees incurred by Liberty Wigs will be deducted from your original payment. Therefore, we strongly advice all of our EU\\/International customers to be completely confident when choosing their perfect style and colour before making a purchase.<\\/p><p>You can read the link below if you would like any advice on the costs of returning to the UK<\\/p><p><a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/how-to-calculate-uk-import-duty-vat.php\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/import-duty-vat-calculator.php<\\/strong><\\/a><\\/p><p>For any orders, including accessories, that originally qualified for free postage and then followed by a return,\\u00a0 the net balance of the order becomes less than the amount that may be stipulated for free postage, therefore the current postage charge will be deducted from the refund.<\\/p><p>All of our wigs and hairpieces go through two quality control checks before dispatch.<\\/p><p>If you are not completely satisfied with your hair mail purchase, we will gladly refund you. 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Under no circumstances will any returns be accepted after this period.<\\/p><p>We strongly advise you to send back all goods using a trackable service. We cannot be responsible for returns lost in transit.<\\/p><p>If a client repeatedly returns products, Liberty Wigs reserves the right not to supply future goods to the individual concerned.<\\/p><p>Liberty Club points will not be restored for returned orders.<\\/p><p>In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:supprot@libertywigs.co.uk\\\"><strong>supprot@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875 567092<\\/strong><\\/a> stating you name and the reason for your return<\\/p><p>Once authorised please return items to:<br \\/>Liberty Wigs, C\\/O Bow Belles, 276b New Road, Croxley Green, Rickmansworth, Hertfordshire, WD3 3HH<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"da9853e\",\"elType\":\"widget\",\"settings\":{\"title\":\"Exchanges\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"bacfc73\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We do not currently offer an exchange service, if you are not satisfied with your wig and in compliance with the above returns policy, we ask that you return your order and place a separate order for your replacement.<\\/p><p>Exchanges are not offered for returned items.<\\/p><p>Please ensure your delivery details are correct as any undelivered orders will be returned at your cost.<\\/p><p>Liberty Wigs reserve the right not to supply to customers who repeatedly return orders.<\\/p><p>We cannot refund any returns that are lost in transit.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"986b542\",\"elType\":\"widget\",\"settings\":{\"title\":\" \\nFaulty Goods\\n\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"229c310\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Under the Consumer Rights Act 2015 you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund.<\\/p><p>This right is limited to 30 days from the date you take ownership of your product. 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Therefore, you can truly be sure of honest help, support, and advice alongside a discreet service. If you need any help, you can call us\\u00a0 Monday to Friday 10 am - 4 pm or via e-mail at <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk<\\/strong><\\/a>. Once you have received your new locks you may find it needs tweaking or cutting in certain areas, we would suggest that you check out <a style=\\\"color: #d6b7b5;\\\" href=\\\"http:\\/\\/www.mynewhair.org\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>www.mynewhair.org<\\/strong><\\/a>, Here you can search for all accredited hairdressers within your area that can be of assistance. If you are still unsure, we would recommend that you visit a wig shop\\/salon to determine which wig is best for you before buying online.<\\/p><p>We respectfully ask that you carefully read the terms and conditions of our return policy<\\/p><p>The following items <em>cannot be returned<\\/em>: Items placed as a special order or items made for you, international orders (outside of the EU), these companies are Jon Renau, Belle Tress, Estatica Designs and eyebrows, eyelashes, and all other wig care accessories.<\\/p><p>We also have 1 UK supplier that we cannot accept returns, this company is called\\u00a0 Hair world UK Ltd<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"e2daf03\",\"elType\":\"widget\",\"settings\":{\"title\":\"EU Wig Returns For Customers Within The UK \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"c408176\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Due to custom changes after Brexit all EU returns for Gisela Mayer and\\u00a0 Ellen Wille\\u00a0 - will incur handling and \\u00a0a restocking fee.\\u00a0\\u00a0This charge is \\u00a315 per wig, including VAT, for wigs less than \\u00a3200, including \\u00a0VAT, and \\u00a330 per wig, including VAT, for wigs purchased for more than \\u00a3200, including VAT. PLEASE BE AWARE: These orders cannot be cancelled once they have been dispatched from the manufacturer\'s warehouse without incurring this fee.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fcca3f8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns For EU And International Customers \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b39b6a0\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Please note that any import fees incurred by Liberty Wigs will be deducted from your original payment. Therefore, we strongly advice all of our EU\\/International customers to be completely confident when choosing their perfect style and colour before making a purchase.<\\/p><p>You can read the link below if you would like any advice on the costs of returning to the UK<\\/p><p><a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/how-to-calculate-uk-import-duty-vat.php\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/import-duty-vat-calculator.php<\\/strong><\\/a><\\/p><p>For any orders, including accessories, that originally qualified for free postage and then followed by a return,\\u00a0 the net balance of the order becomes less than the amount that may be stipulated for free postage, therefore the current postage charge will be deducted from the refund.<\\/p><p>All of our wigs and hairpieces go through two quality control checks before dispatch.<\\/p><p>If you are not completely satisfied with your hair mail purchase, we will gladly refund you. However, we would respectfully ask you to ensure that the following conditions are met:<\\/p><p>Due to hygiene reasons and Covid 19.\\u00a0 It is now mandatory for you to wear a wig cap when trying on the wig. You can purchase wig caps on our website or alternatively you can use your own.<\\/p><p>The tags must not be tampered with or removed from any items that you are trying on.<\\/p><p>The wig or hairpiece must not have been worn, cut, styled or brushed - must be returned with all of the original packaging and neatly placed back in the box exactly how you received it. It must also be free of odors including hair spray, perfume, cigarettes, food or any other strong smell. Liberty Wigs reserves the right to reject the items if this is not adhered to.<\\/p><p>The wig or hairpiece must be returned back to Liberty Wigs within 14 days of being delivered to you. Under no circumstances will any returns be accepted after this period.<\\/p><p>We strongly advise you to send back all goods using a trackable service. We cannot be responsible for returns lost in transit.<\\/p><p>If a client repeatedly returns products, Liberty Wigs reserves the right not to supply future goods to the individual concerned.<\\/p><p>Liberty Club points will not be restored for returned orders.<\\/p><p>In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:supprot@libertywigs.co.uk\\\"><strong>supprot@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875 567092<\\/strong><\\/a> stating you name and the reason for your return<\\/p><p>Once authorised please return items to:<br \\/>Liberty Wigs, C\\/O Bow Belles, 276b New Road, Croxley Green, Rickmansworth, Hertfordshire, WD3 3HH<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"da9853e\",\"elType\":\"widget\",\"settings\":{\"title\":\"Exchanges\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"bacfc73\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We do not currently offer an exchange service, if you are not satisfied with your wig and in compliance with the above returns policy, we ask that you return your order and place a separate order for your replacement.<\\/p><p>Exchanges are not offered for returned items.<\\/p><p>Please ensure your delivery details are correct as any undelivered orders will be returned at your cost.<\\/p><p>Liberty Wigs reserve the right not to supply to customers who repeatedly return orders.<\\/p><p>We cannot refund any returns that are lost in transit.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"986b542\",\"elType\":\"widget\",\"settings\":{\"title\":\" \\nFaulty Goods\\n\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"229c310\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Under the Consumer Rights Act 2015 you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund.<\\/p><p>This right is limited to 30 days from the date you take ownership of your product. After 30 days, you will not be entitled to a full refund if your item develops a fault.<\\/p><p>Wigs are perishable products, even if they are not worn regularly. Your warranty is for 30 days, we cannot repair or replace after this time.<\\/p><p>Our products are sourced from leading wig manufacturers around the world.<br \\/>They are quality checked by the manufacturer and then by us before being dispatched to you.<\\/p><p>However, if you believe your wig or hairpiece is faulty, In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875567092<\\/strong><\\/a><\\/p><p>DO NOT return a faulty product until you have received an authorisation in advance.<\\/p><p>Wigs claimed to be faulty are forwarded to the manufacturer\\u2019s quality control manager for inspection. 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If you are still unsure, we would recommend that you visit a wig shop\\/salon to determine which wig is best for you before buying online.<\\/p><p>We respectfully ask that you carefully read the terms and conditions of our return policy<\\/p><p>The following items <em>cannot be returned<\\/em>: Items placed as a special order or items made for you, international orders (outside of the EU), these companies are Jon Renau, Belle Tress, Estatica Designs and eyebrows, eyelashes, and all other wig care accessories.<\\/p><p>We also have 1 UK supplier that we cannot accept returns, this company is called\\u00a0 Hair world UK Ltd<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"e2daf03\",\"elType\":\"widget\",\"settings\":{\"title\":\"EU Wig Returns For Customers Within The UK \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"c408176\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Due to custom changes after Brexit all EU returns for Gisela Mayer and\\u00a0 Ellen Wille\\u00a0 - will incur handling and \\u00a0a restocking fee.\\u00a0\\u00a0This charge is \\u00a315 per wig, including VAT, for wigs less than \\u00a3200, including \\u00a0VAT, and \\u00a330 per wig, including VAT, for wigs purchased for more than \\u00a3200, including VAT. PLEASE BE AWARE: These orders cannot be cancelled once they have been dispatched from the manufacturer\'s warehouse without incurring this fee.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fcca3f8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns For EU And International Customers \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b39b6a0\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Please note that any import fees incurred by Liberty Wigs will be deducted from your original payment. Therefore, we strongly advice all of our EU\\/International customers to be completely confident when choosing their perfect style and colour before making a purchase.<\\/p><p>You can read the link below if you would like any advice on the costs of returning to the UK<\\/p><p><a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/how-to-calculate-uk-import-duty-vat.php\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/import-duty-vat-calculator.php<\\/strong><\\/a><\\/p><p>For any orders, including accessories, that originally qualified for free postage and then followed by a return,\\u00a0 the net balance of the order becomes less than the amount that may be stipulated for free postage, therefore the current postage charge will be deducted from the refund.<\\/p><p>All of our wigs and hairpieces go through two quality control checks before dispatch.<\\/p><p>If you are not completely satisfied with your hair mail purchase, we will gladly refund you. However, we would respectfully ask you to ensure that the following conditions are met:<\\/p><p>Due to hygiene reasons and Covid 19.\\u00a0 It is now mandatory for you to wear a wig cap when trying on the wig. You can purchase wig caps on our website or alternatively you can use your own.<\\/p><p>The tags must not be tampered with or removed from any items that you are trying on.<\\/p><p>The wig or hairpiece must not have been worn, cut, styled or brushed - must be returned with all of the original packaging and neatly placed back in the box exactly how you received it. It must also be free of odors including hair spray, perfume, cigarettes, food or any other strong smell. Liberty Wigs reserves the right to reject the items if this is not adhered to.<\\/p><p>The wig or hairpiece must be returned back to Liberty Wigs within 14 days of being delivered to you. 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After 30 days, you will not be entitled to a full refund if your item develops a fault.<\\/p><p>Wigs are perishable products, even if they are not worn regularly. Your warranty is for 30 days, we cannot repair or replace after this time.<\\/p><p>Our products are sourced from leading wig manufacturers around the world.<br \\/>They are quality checked by the manufacturer and then by us before being dispatched to you.<\\/p><p>However, if you believe your wig or hairpiece is faulty, In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875567092<\\/strong><\\/a><\\/p><p>DO NOT return a faulty product until you have received an authorisation in advance.<\\/p><p>Wigs claimed to be faulty are forwarded to the manufacturer\\u2019s quality control manager for inspection. 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Therefore, you can truly be sure of honest help, support, and advice alongside a discreet service. If you need any help, you can call us\\u00a0 Monday to Friday 10 am - 4 pm or via e-mail at <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk<\\/strong><\\/a>. Once you have received your new locks you may find it needs tweaking or cutting in certain areas, we would suggest that you check out <a style=\\\"color: #d6b7b5;\\\" href=\\\"http:\\/\\/www.mynewhair.org\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>www.mynewhair.org<\\/strong><\\/a>, Here you can search for all accredited hairdressers within your area that can be of assistance. If you are still unsure, we would recommend that you visit a wig shop\\/salon to determine which wig is best for you before buying online.<\\/p><p>We respectfully ask that you carefully read the terms and conditions of our return policy<\\/p><p>The following items <em>cannot be returned<\\/em>: Items placed as a special order or items made for you, international orders (outside of the EU), these companies are Jon Renau, Belle Tress, Estatica Designs and eyebrows, eyelashes, and all other wig care accessories.<\\/p><p>We also have 1 UK supplier that we cannot accept returns, this company is called\\u00a0 Hair world UK Ltd<\\/p>\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"e2daf03\",\"elType\":\"widget\",\"settings\":{\"title\":\"EU Wig Returns For Customers Within The UK \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"c408176\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Due to custom changes after Brexit all EU returns for Gisela Mayer and\\u00a0 Ellen Wille\\u00a0 - will incur handling and \\u00a0a restocking fee.\\u00a0\\u00a0This charge is \\u00a315 per wig, including VAT, for wigs less than \\u00a3200, including \\u00a0VAT, and \\u00a330 per wig, including VAT, for wigs purchased for more than \\u00a3200, including VAT. PLEASE BE AWARE: These orders cannot be cancelled once they have been dispatched from the manufacturer\'s warehouse without incurring this fee.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fcca3f8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns For EU And International Customers \",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"b39b6a0\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Please note that any import fees incurred by Liberty Wigs will be deducted from your original payment. Therefore, we strongly advice all of our EU\\/International customers to be completely confident when choosing their perfect style and colour before making a purchase.<\\/p><p>You can read the link below if you would like any advice on the costs of returning to the UK<\\/p><p><a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/how-to-calculate-uk-import-duty-vat.php\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.ukimports.org\\/services\\/import\\/customs-clearance\\/import-duty-vat-calculator.php<\\/strong><\\/a><\\/p><p>For any orders, including accessories, that originally qualified for free postage and then followed by a return,\\u00a0 the net balance of the order becomes less than the amount that may be stipulated for free postage, therefore the current postage charge will be deducted from the refund.<\\/p><p>All of our wigs and hairpieces go through two quality control checks before dispatch.<\\/p><p>If you are not completely satisfied with your hair mail purchase, we will gladly refund you. However, we would respectfully ask you to ensure that the following conditions are met:<\\/p><p>Due to hygiene reasons and Covid 19.\\u00a0 It is now mandatory for you to wear a wig cap when trying on the wig. You can purchase wig caps on our website or alternatively you can use your own.<\\/p><p>The tags must not be tampered with or removed from any items that you are trying on.<\\/p><p>The wig or hairpiece must not have been worn, cut, styled or brushed - and must be returned with all of the original packaging and neatly placed back in the box exactly how you received it. It must also be free of odors including hair spray, perfume, cigarettes, food or any other strong smell. Liberty Wigs reserves the right to reject the items if this is not adhered to.<\\/p><p>The wig or hairpiece must be returned back to Liberty Wigs within 14 days of being delivered to you. Under no circumstances will any returns be accepted after this period.<\\/p><p>We strongly advise you to send back all goods using a trackable service. We cannot be responsible for returns lost in transit.<\\/p><p>If a client repeatedly returns products, Liberty Wigs reserves the right not to supply future goods to the individual concerned.<\\/p><p>Liberty Club points will not be restored for returned orders.<\\/p><p>In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:supprot@libertywigs.co.uk\\\"><strong>supprot@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875 567092<\\/strong><\\/a> stating you name and the reason for your return<\\/p><p>Once authorised please return items to:<br \\/>Liberty Wigs, C\\/O Bow Belles, 276b New Road, Croxley Green, Rickmansworth, Hertfordshire, WD3 3HH<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"da9853e\",\"elType\":\"widget\",\"settings\":{\"title\":\"Exchanges\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"bacfc73\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We do not currently offer an exchange service, if you are not satisfied with your wig and in compliance with the above returns policy, we ask that you return your order and place a separate order for your replacement.<\\/p><p>Exchanges are not offered for returned items.<\\/p><p>Please ensure your delivery details are correct as any undelivered orders will be returned at your cost.<\\/p><p>Liberty Wigs reserve the right not to supply to customers who repeatedly return orders.<\\/p><p>We cannot refund any returns that are lost in transit.<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"986b542\",\"elType\":\"widget\",\"settings\":{\"title\":\" \\nFaulty Goods\\n\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"229c310\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Under the Consumer Rights Act 2015 you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund.<\\/p><p>This right is limited to 30 days from the date you take ownership of your product. After 30 days, you will not be entitled to a full refund if your item develops a fault.<\\/p><p>Wigs are perishable products, even if they are not worn regularly. Your warranty is for 30 days, we cannot repair or replace after this time.<\\/p><p>Our products are sourced from leading wig manufacturers around the world.<br \\/>They are quality checked by the manufacturer and then by us before being dispatched to you.<\\/p><p>However, if you believe your wig or hairpiece is faulty, In the first instance please email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk <\\/strong><\\/a>or call <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875567092<\\/strong><\\/a><\\/p><p>DO NOT return a faulty product until you have received an authorisation in advance.<\\/p><p>Wigs claimed to be faulty are forwarded to the manufacturer\\u2019s quality control manager for inspection. 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We will never give your information to third parties.\\u00a0<\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"f25e387\",\"elType\":\"widget\",\"settings\":{\"title\":\"You can opt-out of receiving marketing emails\\/posts at any time by simply letting us know that you do not wish to receive them. \",\"align\":\"left\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":18,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"86e8cd1\",\"elType\":\"widget\",\"settings\":{\"title\":\"Payments\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"852c475\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>We will process your payment on a virtual terminal platform by Stripe, Paypal and G Pay. if you pay with a credit\\/debit card for goods or services from Liberty Wigs.\\u00a0\\u00a0Your payment details will be input into the virtual terminal and will be processed securely. If you would like to find out more information, please contact us. Further information is also available at <a style=\\\"color: #d6b7b5;\\\" href=\\\"https:\\/\\/www.paypal.com\\/uk\\/webapps\\/mpp\\/ua\\/privacy-full\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>https:\\/\\/www.paypal.com\\/uk\\/webapps\\/mpp\\/ua\\/privacy-full<\\/strong><\\/a><\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"55a328e\",\"elType\":\"widget\",\"settings\":{\"title\":\"Subject Access Requests\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"f0e247f\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>If you require a copy of all the Personal Information we store about you, we\\u2019ll deal with this manually. Please contact head office and we will be able to assist you. Tel: <a style=\\\"color: #d6b7b5;\\\" href=\\\"tel:07875 567092\\\"><strong>07875 567092<\\/strong><\\/a>. Email <a style=\\\"color: #d6b7b5;\\\" href=\\\"mailto:support@libertywigs.co.uk\\\"><strong>support@libertywigs.co.uk<\\/strong><\\/a><\\/p>\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"a8580d2\",\"elType\":\"widget\",\"settings\":{\"title\":\"Right To Be Forgotten\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_family\":\"Roboto\",\"typography_font_size\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"globals\\/colors?id=215a105\"}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"e0d9f6e\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>If you wish for us to delete your account, we will do this manually. However, due to HMRC VAT Exemption reasons previous order information will be kept which cannot be deleted. 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