All information provided to us, by our clients is treated as completely confidential and will not be disclosed to anyone who is not either a director, a direct employee, freelancer, contractors, or associate of Ricky Roo &amp; Friends. Contact details will only be given to those who need them, in order for us to provide our services to you.

The only exception to this is if you request we post you something (in which case any necessary details would be disclosed to the relevant postal service) or for payment transactions (see point below regarding payment transactions)

We will only ask for details from you that we need in order to provide you with our services.

We will never sell your personal details to anyone and we do not pass on your personal details to any third party.

We take your privacy very seriously. We will not contact you for marketing purposes and our only communication with you will be in conjunction with our services that you are booking.

The personal details of anyone who opts into our mailing list will also be treated with the same confidentiality as it would be if you weren’t on our mailing list and will not be passed on to anyone outside of Ricky Roo &amp; Friends and its associates.

Security –  Ricky Roo &amp; Friends takes every reasonable precaution to ensure the security and safeguarding of your personal details, by utilizing up to date technology features.

Your Information on our website – We may collect information to do with how you interact on our website. This may include features such as google analytics and other such technologies.

When using our website, our servers may collect and store information that your browser sends when you visit a website. This information collected may include your IP address, browser type, where you came across our website, how long you were using our website for, date and time of your usage of our site, and cookies that may uniquely identify your browser.

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Links – We may send you web links you need to click on, to direct you to other webpages linked to our services. We will keep track of when these links have been clicked. For example when booking a party we will send you a confirmation email with a link to a page highlighting our terms and conditions and you will be asked to accept these in order to confirm acceptance of them, as well as confirm we have the correct details for your booking.

Usage of your details – We may use your details to assess how to better improve our services and to make appropriate changes relating to what we offer.

Processing Transactions – We will need to take your payment details to process payments for our services. We use a third party payment provider that will have access to your payment details to do the necessary security checks and process payment transactions. All your details will be handled securely, using the latest technology to ensure, as is reasonably possible, the safeguarding of your details.

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Third Party sites – Our website and services may direct you to a number of other third party sites and/ or providers. Please be aware they may have their own privacy policies, which may be different to our own and we are not in control or responsible for their use of your information.

Children’s Online Privacy Protection Act (COPPA) – We do not collect information from anyone under the age of 18. If you are under 18 please do not submit your details via our website.

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If you have any questions about our privacy policy please contact us and we will be happy to assist you.