Ricky did an excellent job organizing a virtual puppet show for us on very short notice (less than a week).  He was responsive via text, set up the Zoom link for us so I didn't even have to have a Zoom account, gave an entertaining and personalized show for all of the guests, and then let us hang out afterward to chat for as long as we wanted.  I received many compliments on how fun the party was and my daughter loved it!  And he provided a video afterward so we can cherish the memories forever!  :)