We will make every effort to reduce disruptive changes in the delivery of healthcare since we are committed to providing dependable, high-quality care and understand the value of service consistency.
We collaborate with every member of the group, realising that every individual—the client, the doctor, the nurse, the occupational therapist, the family member, the carer, or the social worker—has a crucial part to play in enhancing the health and well-being of our clients.
We value prompt communication and promise to address service requests, questions, and concerns as soon as we receive them.
Our dedication to offering our clients expert healthcare services includes the following:
We foster a safe, supportive, inclusive and respectful workplace for all
We support each other’s development, learning, growth and pursuit towards personal and professional goals
We are kind to one another, ensuring we “THINK” before we speak: Is it True? Is it Helpful? Is it Inspiring? Is it Necessary? Is it Kind?
We infuse humor, joy and fun into day-to-day interactions and special social events
We trust in each other’s ability, integrity and commitment to their clients, teammates and company
We encourage and promote personal and professional growth for all team members and celebrate their achievements
We are pro-active in anticipating, developing and addressing potential challenges to living our core values
We lead with high integrity that will never faulter - resulting in a consistent decision-making methodology that keeps our values, vision and mission intact.
We are empathetic to our clients, their families and our team members by ensuring they feel heard, valued and understood.
We never compromise our values and mission for financial gain as to do would be against everything we stand for.
We have purpose in the work we do - whether it be helping a client get up in the morning, ensuring no shift goes unfilled, collaborating with public health authorities on program design, or providing people with the autonomy to choose where they spend their final days.
